Overview
The Ledger is your financial record in Payments V2 — every charge, payment, and refund in one place. Both the Ledger and the Payment Attempts tabs can be exported to CSV for reconciliation and reporting.
Reading the Ledger
- Open Payments V2 → Ledger.
- Each row is a financial event. A type pill indicates what kind of entry it is (for example, a payment or a refund).
- Click a row to open Ledger Details for the full breakdown.
Charged vs. Amount
The Ledger shows two money columns, and telling them apart matters for reconciliation:
- Amount — the base amount, before any card processing fee.
- Charged — the all-in amount actually run on the card, including the processing fee.
If your practice doesn't add a processing fee, the two columns match. If you do, the Charged column is what the patient's card was billed, and it's what will match your MX Merchant deposits.
Exporting to CSV
Both tabs support exporting the current table to a CSV file you can open in a spreadsheet:
- Ledger export includes the Charged (all-in) column alongside the base amounts.
- Payment Attempts export includes the all-in total in a Charged column.
To export, open the tab you want and use its export/CSV action. The file downloads to your computer.
Reconciling with your processor
When matching Lobbie to your MX Merchant statements:
- Compare against the Charged column — that's the amount that actually hit the card, fee included.
- Use the processor reference / Auth details on a Payment Attempt to match a specific transaction.
- Refunds appear as their own ledger entries, so net activity reflects money in and money returned.
Where to go next
- Handling Failed Payments & Payment Attempts — transaction-level detail.
- Issuing Refunds